PRIVACY POLICY
1. We are committed to your privacy
Prime Mortgage Limited comply with the Privacy Act 2020.
This privacy statement sets out how we collect, hold, use and share your personal information. This does not limit or exclude any of your rights under the New Zealand Privacy Act 2020.
If you provide us with personal information through this website, we will protect your information as set out below. We may amend this privacy statement from time to time.
2. Who are we
Prime Mortgage Limited is a New Zealand registered company.
Prime Mortgage Limited (FSP 1007564) is a licensed Financial Advice Provider. This means that businesses who operate under Prime Mortgage’s licence may provide financial advice to retail clients.
3. The type of information we may collect
We may collect personal information about you when you provide information to us directly, and when you obtain services from us. We may also collect personal information about you from third parties where authorised by you and from public sources.
The type of personal information we may collect may include:
- your contact details: name, address, phone number, email
- documents that confirm your identity: your driver’s licence, passport etc.
- other information relevant to the service we will provide to you
4. Use of Your Information
We solely gather and utilize personal information from you to facilitate the provision of the products and services you've requested. Periodically, we may offer information regarding our additional services. Rest assured, we neither sell nor disclose client information to third parties without your consent
5. Retention and Security
We will not hold your personal information for longer than is required for the purpose(s) for which it was collected (subject to any obligations at law to hold the information for longer periods).
We have implemented cybersecurity measures to safeguard the information entrusted to us. These measures are designed to prevent unauthorized access or disclosure of information. Our security protocols include:
- Security software
- Anti-virus software
- Back up processes
- And other cyber security measures
6. Where is information hosted?
We use cloud storage to store our client records. The cloud storage and the IT services may be located outside New Zealand.
Our compliance training systems are hosted in New Zealand. We also use Office 365 which are hosted in the USA and are compliant with the General Data Protection Regulations (GDPR).
When we share your data with a third party, we ensure that contractual agreements are in place mandating them to implement the necessary technical and organizational measures to safeguard your personal information. However, it's important to note that many of these providers are subject to privacy laws and controls different from those in New Zealand. Consequently, we cannot guarantee absolute certainty that these providers will adhere to their obligations to us and refrain from disclosing your personal data.
7. Your right of access and to correction
We make diligent efforts to maintain the accuracy and currency of the personal information in our possession. You have the right to verify whether we hold any personal information about you and to request reasonable access to this information. Additionally, if you believe any information to be incorrect, you are entitled to request corrections to be made.
If you’d like to ask for a copy of your information and have it corrected, or would like to be removed from any of our subscription lists at any time, then please contact us through our website.
8. Internet use
While we take reasonable steps to maintain secure internet connections, any information you provide over the internet is provided at your own risk.
Our website may occasionally feature links to and from other websites. Please be aware that these websites maintain their own privacy policies, and we do not assume responsibility for their actions or practices.
This Privacy Policy was last updated on August 2024.